Managed Services
Expert NHS waiting list validation and data quality support.
Who we are
MBI provide fully managed, high-quality manual validation services to support NHS Trusts facing operational and data challenges. Whether you’re tackling elective care backlogs, meeting RTT and cancer performance targets, or preparing for regulatory inspections, our experienced validation teams deliver fast, accurate results.
Our teams provide essential capacity and capability at speed, cleansing and verifying patient data, supporting compliance, and improving safety through better visibility and control.
For Trusts looking to scale or embed sustainable data quality improvement, our Hybrid Validation model integrates manual validation with automated insights from our LUNA and ROVA platforms. This optional enhancement helps reduce long-term validation costs, automates recurring tasks, and keeps staff focused on clinical priorities.
20-30% average PTL removals
NHSE validation sprint preferred partner
50+ NHS projects delivered
What we do
- Rapid manual validation support – immediate relief to assure all operational waiting lists RTT, Non-RTT, DM01 and cancer.
- End-to-end delivery, fully managed – a dedicated MBI Validation Manager oversees the project, ensuring quality, triage, reporting and progress so your team doesn’t have to.
- Fully auditable, quality-assured process – every action is traceable and compliant with national standards.
- Support across key moments of pressure – validation sprints for CQC readiness, 12-week reviews, PTL cleansing, or post-EPR stabilisation.
- Observations and recommendations – analytics and intelligence on data quality observations from our work will support operational reinforcement and future sustainability strategies.
- Align with wider performance and digital goals – our teams work in step with your transformation plans, supporting better booking processes, EPR transitions and elective recovery.
Expert teams
Our NHS-trained validators are led by experienced Validation Managers who ensure consistent quality and oversight.
Built to scale
We start with expert manual validation, and can scale with automation from LUNA and ROVA when you’re ready.
Focused effort
We risk-stratify validation cohorts upfront to target effort where it delivers the greatest impact.
Where we have worked
NHSE Validation Sprints
As a trusted partner in the NHS England validation sprint trials and now a preferred supplier, we’ve proven how expert-led validation can help the NHS recover faster and safer.
Supporting recovery in North Midlands
Like many Trusts post-pandemic, University Hospitals of North Midlands faced growing backlogs and pressure on planned care. MBI stepped in with expert validation support to help accelerate recovery.
Get in Touch
Whether you’re tackling urgent data challenges or need short-term capacity to stabilise performance, MBI Health’s Managed Services team is here to deliver expert-led validation that gets results.
Get in touch at [email protected] or fill out the form — and one of our advisors will get back to you.