Waiting List Management

Waiting lists are complex. Today, the NHS manages multiple types, including RTT, follow-up, planned, cancer, diagnostics, PIFU, and active monitoring, each requiring precise oversight.

Effective waiting list management is essential, as patients often appear on multiple lists or transition between them. Managing this effectively is a mammoth task – and that’s where we come in.

Our solutions are designed to do four things:

• Ensure waiting list accuracy at all times – We uniquely combine structured data from EPR, PAS, and diagnostic systems with unstructured clinical information, such as outpatient letters and theatre notes. This data-first approach guarantees the most accurate and reliable waiting lists in the NHS.
• Enhance patient safety – Our waiting list management solutions ensure that no patient is overlooked, reducing the risk of delayed care. No more lost patients, no more missed deadlines, we manage this for you.
• Support real-time reporting – In an NHS moving towards faster data flows and FDP, accurate reporting is critical. Our solutions ensure your waiting list data is always reliable, supporting key operational and strategic decisions.
• Enable better decision-making and efficiency – With our deep NHS expertise, we help trusts interpret their data, reduce costs, and improve patient care through better-informed choices.
  Our teams have worked within the NHS, understand its unique challenges, and are committed to supporting every step of the way.

With over 500 projects across 90+ NHS organisations in the last 20 years, we bring unparalleled experience to waiting list management. The NHS is constantly evolving, and so do we – ensuring efficiency, accuracy, and patient safety remain at the heart of everything we do.