NHS

Supporting NHS Elective Care with Proven Expertise for Over 20 years

NHS elective care

MBI was founded on NHS experience, with our leadership and specialists bringing firsthand knowledge from NHS operations, EPR implementation, and technology development before joining MBI. As a company, we have continuously evolved our people, processes, and technologies to meet the changing demands of the NHS elective care landscape.

Over the years, we’ve supported more than 500 projects, partnering with 90+ NHS organisations and leading multiple international assignments. We currently work with over 35 NHS organisations per year, providing targeted support where it’s needed most.

We offer a suite of solutions tailored to the NHS, tackling challenges in NHS elective care, productivity, and patient flow. Our technology-driven approach enhances patient journey management by automating administrative tasks and clinical decisions – reducing delays, increasing efficiency, and improving patient outcomes.

We believe in the NHS because we come from it. That’s why our teams focus on optimising productivity, managing variation, and ensuring resources are used effectively – reducing waiting times and enhancing NHS elective care delivery.

Every project is a true partnership. We take the time to deeply understand your organisation, ensuring our expertise translates into the fastest, most effective implementation at a lower cost. Our focus is on execution, delivering tangible improvements that make a difference where it matters.

For us, this work isn’t just a service – it’s a commitment. Our relationships with NHS teams are built on trust, longevity, and a shared mission to improve healthcare.

Our drive is to help the NHS elective care system be the best it can be—and we will never stop striving to achieve that.

What our clients say

“Responsive, reliable and understands the Trust's needs”

"MBI have a unique and highly underrated skillset. In reality, they are at the forefront of patient care ensuring the right patients are being treated and providing good communications for any potential delays"

Comments expressed in our annual winter survey

What we do

Advisory

Managed services

EPR assurance

Data assurance

Automation

Validation

Healthcare professionals know how delays to care can affect patient outcomes. We know that validation and better-quality data can expand elective care capacity in the NHS.

Waiting lists

Waiting lists are complicated. Having a grip and oversight of all the patients who could be on more than one list or move between lists is a mammoth task. That is where we come in.

Insights

Get in touch

We provide guidance drawn from deep expertise in structuring healthcare operations, improving performance and building organisational capabilities.